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Setup

If you have not integrated Spur with Jira, follow the setup process here.

Overview

Connecting to our Jira integration allows you to create bug tickets directly from test failures. You can choose which project to send tickets to, along with details such as priority and assignee.

Permissions

When you authorize the integration, Spur requests the following Jira OAuth scopes. Each one maps directly to a feature of the integration:
Spur only acts on your Jira workspace when you create a ticket from a test failure. It never modifies your Jira configuration or deletes data on its own.

Creating a ticket manually from a test failure

1

Review a test and initiate a bug report

After reviewing a test run, open the Share menu and click the “Create a Ticket” button to open the Jira ticket creation modal:

Bug report initiation showing the Share menu and the Create a Ticket options

2

Jira ticket creation modal

The modal opens with pre-populated information from the test failure:

Jira ticket creation modal with auto-generated content

Auto-Generated Fields:
  • Title: Name of the Test
  • Description: Detailed bug report including:
    • Failure Reason
    • Reproduction steps
    • Test name and execution details
  • Project: The default project, if chosen in the Integrations page.
3

Customize ticket details

Edit the title and description, if necessary. Choose additional ticket details.

Customizing ticket details with additional information

Customization Options:
  • Assignee: Set who should handle the ticket
  • Priority: What is the urgency of this bug?
  • Due Date: When will this ticket be considered overdue?
4

Submit and track

Create the ticket!

Viewing and syncing linked tickets

Once a Jira ticket is linked to a test, Spur displays it in the test’s share panel with live status information pulled directly from Jira.

Status pill

Each linked ticket shows a status pill reflecting its current Jira workflow state—for example, Open, In Progress, or Done. The status is displayed alongside the ticket key so you can see the current state at a glance without leaving Spur.

Syncing ticket data

Click the Sync button next to a linked ticket to pull the latest information from Jira. Syncing updates:
  • Title — Current ticket summary
  • Status — Current workflow state
  • Assignee — Current ticket owner
  • URL — Link to the Jira issue
This is useful when a ticket has been updated in Jira since it was first linked—for example, if it has been reassigned, triaged, or resolved.

Troubleshooting

Common issues

If fields are missing:
  • Your integration permissions may not be set properly. Try reintegrating from the Integrations page.
Ticket Creation Failures:
  • Confirm you have chosen a proper project and issue type
  • Check required field configurations
Custom Required Fields:
  • If your Jira project has custom required fields, contact the Spur team for assistance with your integration setup.