When to Use
Useful for uncovering user frustrations and difficulties, as well as clarity of designed user flows.
Examples
UI/UX Tester
This example shows how you can give the agent a persona and then ask that persona
to do certain actions. In this case, we ask the UI expert to note any issues
with our app.
User Demographic Personas
You can use personas to see how different types of users will interact with your
site. This example shows an obvious use case, testing the accessibility of your
site, but this can also be applied across different demographics and can pull
insights there.
Tips
Clear Persona Definition
Clear Persona Definition
Define persona characteristics clearly. These can be as long as you would like.
Test Output Definition
Test Output Definition
Explicitly define the output of the test, even if it is general like “all UI issues”.